Responsibilities of sellers

A seller must arrange for statutory removal service free of charge for consumers. In this connection: -

• A seller must apply to Environmental Protection Department (EPD) for endorsement of removal service plan to carry on a business of distributing regulated electrical equipment (REE). The plan must specify the collection and recycling services providers.
• When submitting the removal service plan to EPD for endorsement, the plan must have the written undertakings made by qualified collection and recycling services providers to the seller.
• A seller must not distribute REE in the absence of a removal service plan that has been endorsed by EPD.

If a seller distributes REE to a consumer, the seller must-

• notify the consumer in writing of the arrangements of the statutory removal service and the relevant terms of service so that the consumer can make a choice according to his/her own needs.
• upon the consumer's request, arrange for the free statutory removal service to remove an old equipment of the same class from the premises designated by the consumer and so as to deliver it to a recycler for proper disposal.
• provide a receipt with the prescribed wording to inform consumers about the recycling levy payable by registered supplier in respect of an item of REE under the scheme and achieve a "visible fee" effect.
• keep a record of the requests for statutory removal service for the ease of future review.